Facebook launches a desktop app for Messenger on both Mac and Windows. To video chat with people using Messenger on mobile devices or children using Messenger Kids. There are GIFS available. Facebook has named this new app, Messenger Kids. Messenger Kids has been introduced as a new messaging tool for kids below 13. Like the regular app, it works the same but with parental controls. The app allows parents to create a profile for their kids, approve friends and relatives. Messenger Kids is a messaging app for kids to connect and keep in touch with friends and family. Features include messaging, video calling, games and stickers. Using the Parent Dashboard from their Facebook account, parents can manage their child’s contact list, monitor their activity and change their account settings.
Messenger Kids For Microsoft
On Facebook Messenger, users are not only able to send/receive text messages but also can send/receive voice messages or videos. Doubtlessly, this is a helpful feature for users - they can send the messages more quickly and share some interesting or useful videos on iPhone or Android devices with others.
Nonetheless, it is not a perfect feature at present cause many users have met the same problem that Facebook Messenger video/voice fails to play while using the feature. Then in order to get rid of this trouble, users start to find some ways to fix Facebook Messenger video or voice fails to play issue. If you are one of these users, you can stop your searching now cause this article can give you a full guide and offer you all the possible methods.
Download Messenger Kids PC for free at BrowserCam. Sdfsdfsdf published the Messenger Kids App for Android operating system mobile devices, but it is possible to download and install Messenger Kids for PC or Computer with operating systems such as Windows 7, 8, 8.1, 10 and Mac. Fennec Messenger is an instant messaging app designed for kids, family and friends. Enjoy free video calls, voice messages, fun stickers, and so much more!
Adjust the Volume on Your Device
Everyone knows that we can hear the sounds from mobile phone only when we have turned on the volume. Thus, when you are encountering such a situation, the first thing you can do is to check and adjust the volume settings on your iPhone/Android phone. And if you find that you mute your phone accidentally, you need to unmute it then you can hear the sound.
1. For iPhone users, they can go to check whether the Ring/Silent switch is turned on. If the switch shows orange, that means your phone is in the silent mode so you need to toggle the button to turn on the Ring mode. And here, if you don't want to use the Ring/Silent button, you can adjust it with the AssistiveTouch:
- Tap on 'Settings' on your iPhone and then select 'General' in this section.
- After that, you need to click the option 'Accessibility' and then scroll down to find out 'AssistiveTouch' and enable it.
- Now you can see that a little button is displayed on the Home screen. You can click on it and then choose 'Device' option. After that, you can tap on 'Unmute' on the screen to unmute your iPhone.
2. For Android users, they can adjust the volume by pressing the volume button or sliding the volume slide bar directly.
Restart the Mobile Phone
As we all know, restarting the mobile phone can solve some small phone problems so here you can also attempt to restart your Android/iPhone to fix the Facebook Messenger video/voice fails to play issue as well. This common and simple operation can help to turn off the incompatible background programs as well as refresh your device. And normally, the means to restart a mobile phone is similar- you just need to hold down the Power button till the slider shows up and then slide to power off. After that, you should long press the Power button once again to turn on your phone again. After the restart, you can play a video on your Facebook Messenger to check whether it works now.
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Clear Caches & Data of Facebook Messenger (For Android Phone Only)
When one application has not been cleared regularly, it won't be able to run smoothly- the caches and useless data in it will prevent the application from working. That is to say, deleting caches and data on Facebook Messenger is also a good way to solve the video or voice not playing issue. And to remove the caches and data on Facebook Messenger, you can:
- Tap on the icon of 'Settings' on your Home screen and then choose 'Apps' or 'Application Management' in this section.
![Kids Kids](https://media1.popsugar-assets.com/files/thumbor/TK7j17GE7JyCSseWvqW4rCRgzoc/fit-in/728xorig/filters:format_auto-!!-:strip_icc-!!-/2014/10/09/045/n/1922398/e540f8624c1816ce_488886037_10/i/Ellen-DeGeneres-Portia-de-Rossi.jpg)
- Now you can see a list of applications are displayed on the screen. Here you can scroll down the page to find out and click the App 'Facebook Messenger'.
- Then you will enter the App Info page of Facebook Messenger. On this page, you can simply tap on 'Clear Data' and 'Clear Cache' to clean the application and make it work normally.
Notice: This method is only appropriate for Android phone so you need to try and use other means in this tutorial if you are an iPhone user.
Reinstall/Update Facebook Messenger
You should also pay attention to the Facebook Messenger update as well cause an outdate application version would have some bugs and a new version can fix these bugs normally. So here, to solve the problem, you can try to upgrade the Facebook Messenger in Google Play Store or App Store directly or attempt to reinstall the App.
1. If you are using an Android phone, you can:
- First of all, you need to uninstall the Facebook Messenger by tapping the options 'Settings'> 'Apps/Application Management'> 'Facebook Messenger'> 'Uninstall'.
- After removing the application from your device, you can go to Google Play Store to download and install the latest Facebook Messenger on your phone.
- Once you complete the installation, you can launch the application and then go to check the videos or voice on it.
2. If you are using an iPhone, you should:
- Find out the Facebook Messenger on the screen and then long press the icon until a 'X' appears.
- Then you can tap on the 'X' icon to delete the application from your iPhone.
- After that, you can go to App Store to download the most recent Facebook Messenger and install it properly on your iPhone.
Check If There is A Hardware Issue
Maybe the problem that Facebook Messenger video or voice fails to play is not caused by the software error but the hardware issues. For example, the loudspeaker on your phone might be broken or the microphone may be faulty. This would be hard to solve cause you cannot fix it by yourself. On the contrary, you must send it to a reliable maintenance center to ask some experts for help.
Here, in order to ensure whether the problem is caused by the hardware errors or not, you can go to play music or videos on other applications to see if they work normally. If they also fail to play, there must be some hardware issues on your phone and you need to send the device to a repair store to get it fixed.
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Question: Why can't I video call on Facebook Messenger?
I have been looking for different ways to chat with my friends and family. However, I want to be able to use one platform to do this instead of having to download or pay for multiple Apps. I have tried the video call option on Facebook Messenger but can't seem to get it to work. Why can't I video call on Facebook Messenger? I know it's an option so why can't I use it? It would be the ideal place for me to talk to all of my friends and family.
In these years, many people like to make video calls on Facebook Messenger to chat with their friends and families. However, just as the user above said, this feature would fail to work sometimes. Then why Facebook Messenger video calling not working? How can you solve this problem? Juse read on! This article can give you an answer! It will show you the reasons and solutions of this issue detailedly.
Reasons for Facebook Messenger Video Calling Not Working
Why Facebook Messenger video calling not working? The reasons for this issue could be various:
- Poor network connection: You should link your phone to a stable network or you won't be able to send or receive messages or make video calls on Facebook Messenger.
- Do not allow Facebook Messenger to access camera or microphone: To video call on Facebook Messenger, you need to allow Facebook Messenger to access camera and microphone in advance so others can see and hear you.
- The Facebook Messenger version is outdated: Some bugs of the outdated Facebook Messenger version might cause the Facebook Messenger video calling not working issue also so you'd better upgrade the application regularly.
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5 Ways to Fix Facebook Messenger Video Calling Cannot Work Issue
According to the reasons above, we can figure out several methods to fix the issue. The followings are the details about these means and you can go with the steps to try to get rid of the trouble.
Plex client mac. Before fixing the issue, you are strongly recommended to transfer some important files like messages from Android or iPhone to computer for backup since unforeseen accidents may occur during the fixing process and your data may be damaged or lost.
Method 1. Manage the network connection on your phone
When you fail to video call on Facebook Messenger, the first thing you need to check is the network connection. You can simply check the status of the network on your phone or manage the network settings to refresh the connection.
1. You can switch between mobile data and Wi-fi whether the network has some problems.
2. Maybe the Wi-fi you are using is weak or invalid so you can connect to another available Wi-fi to have a try.
3. You can also attempt to reset the network settings on your phone and then reconnect them:
- On an iPhone, you can enter the Settings App first and then continue to click the options General> Reset> Reset Network Settings.
- On an Android phone, you should tap on Settings App also but then need to go to Apps/Application Management> Settings> Backup and Reset. And then tap on Reset Network Settings and Rest Settings to confirm your option.
After resetting your network, all the Wi-fi that you have connected to before will be removed so you need to reconnect them or connect the device to some new wireless network. Once you establish the connection successfully, you can go to Facebook Messenger and try to make a video call to check whether the problem is fixed now.
Method 2. Allow Facebook Messenger to access camera
Before making a video call on Facebook Messenger, you need to allow Messenger to access the camera that the camera driver can work normally when you require a video call. To complete that, you follow the steps below:
- For iPhone users, you should tap on the Settings App first. Then in this section, you should select Privacy option and find the Camera in it. Next, you can tap on the Camera option and find Facebook Messenger from the list. Finally you just need to toggle on the button to enable the feature then Facebook Messenger can use the camera freely.
- For Android phone users, you can go to Settings> Apps/Application Management first. After that, you can see a list of applications that are installed on your phone are displayed on the screen. Now you need to find Facebook Messenger among the listed Apps and tap on Permisson and switch on Camera button.
Method 3. Allow Messenger to access microphone
Except for camera, you also need to allow Facebook Messenger to access microphone or others won't be able to hear you. Here, the method to enable microphone on Facebook Messenger is similar to the Method 2:
- If you are an iPhone user, you need to click the options Settings> Privacy> Microphone and toggle on the Facebook Messenger under this section.
- If you are an Android phone user, you should go to Settings> Apps or Application Management> Facebook Messenger and tap on the Permission option. Then you also need to turn on the Microphone.
![Messenger Messenger](https://ih0.redbubble.net/image.203994540.5215/sticker,375x360-bg,ffffff.u1.png)
Method 4. Re-login to your Facebook Messenger
Maybe there is something wrong with your Facebook Messenger account so you can try to log out the account and then re-login to it to see whether it can fix the problem.
- To re-login to Facebook Messenger on iPhone, you download and install the Facebook App on your phone first. After the installation, you need to go to Facebook and tap on the hamburger icon at the right bottom of the screen to open the menu. Next, you can scroll down the page and select Settings> Account Settings> Security or Security and Login. Then you can see a list where you're logged. From the list, you should find out Facebook Messenger and tap the cross near it to log out the Facebook Messenger. Then you can login to your Facebook Messenger again.
- To re-login to Messenger on Android phone, you also cannot log out from the application directly but you can navigate to Settings> Apps/Application Management> Facebook Messenger> Clear Data to log out the App. Then you can click the Facebook Messenger icon on your screen to re-login your account.
Method 5. Update or Reinstall Facebook Messenger
The final way you can try to solve the problem is to update or reinstall the application on your phone. Here no matter you select to update or reinstall Facebook Messenger, you need to ensure that the newly installed software is the most recent version or the bugs caused by the old version won't be able to be fixed.
Here if you just want to upgrade the App, you can simply go to Google Play Store or App Store to update it. But if you want to reinstall the application, you should remove the App from your device first and then install a new one.
- On the iPhone, you need to find out the Facebook Messenger on your Home screen first and then hold down its icon till you see a 'X' icon appears. Next, you can simply tap on the 'X' icon to delete the software. Finally, you need to go to App Store to download and install the newest Facebook Messenger on your phone.
Messenger Kids For Microsoft Edge
- On the Android device, you can go to Settings> Apps/Application Management> Facebook Messenger> Uninstall to remove it from your Android phone. After that, you can download the latest Facebook Messenger from Google Play Store and then go with the instructions to install it.
Facebook Messenger Kids Windows 10
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